Associate Manager, Retail Design

Health & Safety,Retail

6 to 8 Years

Dubai - United Arab Emirates

July 19 2021

Company : Majid Al Futtaim

Employment Type : Full time

Company Details : Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.

A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to ‘create great moments for everyone, every day’. It has since grown into one of the United Arab Emirates’ most respected and successful businesses spanning 15 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.

Majid Al Futtaim owns and operates 25 shopping malls, 13 hotels and four mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, Mall of Egypt, City Centre malls, My City Centre neighbourhood centres, and four community malls which are in joint venture with the Government of Sharjah. The Company is the exclusive franchisee for Carrefour in 37 markets across the Middle East, Africa and Asia, and operates a portfolio of more than 270 outlets in 15 countries.

Majid Al Futtaim operates more than 400 VOX Cinemas screens and 36 Magic Planet family entertainment centres across the region. In addition to iconic leisure and entertainment facilities such as Ski Dubai, Orbi Dubai and Ski Egypt, among others. The Company is parent to the consumer finance company 'Najm'​, and a Fashion and Home retail business representing international brands such as Abercrombie & Fitch, AllSaints, lululemon athletica, Crate & Barrel and Maisons du Monde. In addition, Majid Al Futtaim operates Enova, a facility and energy management company, through a joint venture operation with Veolia, a global leader in optimised environment resource management. The Company also owns the rights to The LEGO Store and American Girl in the Middle East and operates in the food and beverage industry through a partnership with Gourmet Gulf.

Job Description

The position is mainly responsible to administer and ensure that the presentation and functional quality of all stores in the Shopping Malls Portfolio is of the highest possible standard and in line with the Company’s directed design criteria and precinct design criteria
Ensure that the presentation and functional quality of all stores in the Shopping Malls Portfolio is of the highest possible standard and in line with the Company’s directed design criteria and precinct design criteria.
Ensure business driven retail design solutions, on-site store delivery, and minimization of downtime in the income stream as a result of programmed openings.
Enhance retail design process and ensure that it is achieved through both customer and the ongoing relationship with retailers, their designers and their contractors, builders and/or shop fitters. To this, the Retail Design Associate Manager must be multidiscipline in Retail Design, Retail knowledge and construction management.
Initiate contact and meet with the Retailer(s) and their design team / Consultant to discuss and clarify the Shopping Mall Business Unit’s (SMBU) design criteria and retail delivery process for new shop openings and existing shop upgrades.
Share and discuss proposed retail designs with key stakeholders within SMBU and obtain required approvals for related works.
Monitor and track on a regular basis design delivery and provide update reports to key stakeholders for their review and information.
Liaise with leasing department in SMBU relating to the Retail Design Associate Manager process. This includes timely coordination with leasing in order seek clarification regarding agreed terms and conditions with merchants and track activities to ensure that tenancy is handed over to lessee by the established and agreed deadline.
Interact with Mall Managers in order to coordinate works and costs during the store / unit fit-out process and ensure that minimum hindrance is faced during the redevelopment projects.
Maintain relationships with the Merchants and assist in billing tenants for TVR works.
Coordinate with the lessee’s designer(s) on the retail design, conditions of premise and logistic package. This includes chasing and guiding retailer’s designer to forward a final retail design and Mechanical, Electrical and Plumbing (MEP) design for approval.
Administer and ensure to provide Green Star assessments for project and to all new merchant deals in accordance with the established guidelines and assessment criteria.
Ensure compliance with Majid Al Futtaim’s (MAF) Code of Conduct, Departmental policies and Human Capital Policies and Procedures at all times.
Be the advocate and ambassador of aligning and cascading the Majid Al Futtaim Properties values across the Business Unit and ensure that it is adhered to and exhibit the same all the time.
Lead by example – thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.